RPM reserves the right to issue a program credit or a refund. This also includes medical requests. If a credit is issued the credit must be used within one calendar year. Please note RPM Hockey Company and Pacific Rim Hockey Academy reserve the right to deny a request for a refund/credit.
Please Note: RPM is not responsible for the selection you make regarding our schools. RPM is also not responsible for those who miss our programs due to their own schedule or timetable conflicts/errors. RPM programs routinely fill and we acquire wait lists and turn clients away.
Our programs are clearly defined in detail and based on the program specifics parents are responsible to make sure that their children will be available and able to participate within our programs as outlined.
Arenas require RPM to purchase ice in advance of our programs and we make commitments to instructional staff, equipment, soft goods and administration based on the numbers registered for each program. For that reason RPM reserves the right to deny a request for a refund however letters of credit may be provided.