Please Read Carefully-registering online or by phone               

Registering for our programs:

RPM accepts registrations with credit card payment: online, telephone, mail or fax.

Placement in our programs is not guaranteed until full payment has been received by our office. Payment arriving on time is the responsibility of the Parent or Guardian, RPM is not responsible for delays of any kind. Registrations are accepted on a first come first paid basis. Incomplete, partial and non paid registrations run the risk of being replaced by paying customers. RPM does not agree to hold a spot for parents and players upon verbal communication, emails or voicemail, only those participants who register and pay in full will be guarenteed placement within our programs.

When attending RPM sessions Parents are required to remain at the facility until they are sure RPM staff are onsite. Once the RPM staff are onsite RPM will accept responsibility for the participants during the session. Parents are encouraged to remain on the premises during all RPM sessions and Parents accept reponsibility for their child(ren) once their session ends.

Please Note - RPM Hockey Company Ltd. reserves the right to use any photos/video footage taken during our programs for advertising and/or instructional purposes. If for any reason you don't want to be included please let our staff know.

Complete the registration form in detail. Select the school(s) of your choice. Payment: Enclose full payment. Payment online using credit cards improves your chances of securing your registration. Registrations are accepted on a first come first served basis. Use of the mail system may delay your payment getting to our office in a timely manner and you could be replaced by an online credit card paying customer. For that reason RPM accepts Visa, Master Card and American Express.

Communication: In this day and age communication is provided via email when registering be sure to provide an email that you can access at any time. All RPM/Academy communication will be provided in email format. We are not responsible for the email address you choose. Emails may be sent from our office at any time for that reason it is the responsibility for the client to determine when and how best to retrieve these emails. RPM/Academy cannot be responsible for your Junk mail or spam folders which may re-direct our correspondence.

Payment must be received by our office prior to the start of the Hockey Program (s) NO EXCEPTIONS.   Players will not be permitted on the ice the first session without payment in full.

Terms & Conditions: This information, material and content provided in the pages of the Site (the "Information") may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. Registered participants will be notified of changes to programs they are currently registered in.

Administration Fees: All NSF (non-sufficient funds) cheques will be charged a $25 Administration fee.

Confirmations: Registrations will be confirmed via email by RPM once payment has been received.    

Reminders & Schedules: Detailed schedules will be sent prior to the program start date, it is the responsibility of the participant to ensure they know the start times of the programs they are registered in.

Receipt: You will be emailed a receipt when your registration is processed and payment has been received. Your cancelled cheque(s) or credit card statement is also your receipt.

Fees: All fees are in canadian dollars.

Refunds & Letters of Credit: A request for a refund of registration fees paid must be made two weeks prior to the start date of the program any refund provided is subject to a $50.00 administration fee.

Letters of credit may be issued for situations deemed exceptional by administration. This includes medical requests. If a credit is issued the credit must be used within one calender year.

Please note RPM Hockey Company and Pacific Rim Hockey Academy reserve the right to deny a request for a refund. 

Player Movement: Occaisionally we will have parents who place their chidren in the wrong program and need to be transferred to a more suitable program. A request to move to a more suitable program must be made prior to the start of the second class no exceptions. RPM cannot guarentee that we will be able to transfer you from one program to the next.

Please Note: RPM is not responsible for the selection you make regarding our schools. RPM is also not responsible for those who miss our programs due to their own schedule or timetable errors.

Grouping of Players: RPM reserves the right to cancel any hockey school(s), re-group or re-schedule players based on ability and enrollment. RPM offers programs tailored to meet the specific needs of C level and Rep level players. Please give careful consideration to the program(s) you select for your player.

Picking Up & Dropping off Children - We require players to be on time and ready for each on ice session. Players should arrive with ample time to get dressed and be ready for the start of each session.

RPM is responsible for the children once they step on to the ice. It is the parents responsibility to supervise their children prior to the start of the class and immediatly following the session once the players step off the ice. Parents must confirm that our staff are on site and in place before leaving your child at the rink. Do not drop your child off without confirming the instructional staff are in attendance.

It is strongly recommended that all parents remain onsite during their child's participation in our programs. If a parent is unable to stay it is strongly recommended that you have a parent who is onsite monitor your child.

Privacy Policy: RPM Hockey Company & Pacific Rim Hockey Academy provides client confidentiality under no circumstances will we release any information to a 3rd party entity for any reason.

Disclaimer: We the applicant and his/her parents or guardians agree that RPM Hockey Company Ltd. it’s owners, directors and instructors along with the ice arena, recreational facility and it’s employees are not liable for nor held responsible for any incident or loss however caused and agree to release same from all claims or damages. We further agree that the applicant has no medical problems and is in good physical health and that we will be responsible for all medical and dental claims and/or insurance. RPM Hockey Company Ltd.reserves the right to use any photos taken during the programs for advertising and/or instructional purposes. Players are expected to conduct themselves in an appropriate manner at all times failure to do so could result in removal from the schools.